We offer FREE Standard Shipping within Australia. Please contact us if you wish to use Express Shipping.
Unfortunately, we currently do not ship overseas directly from our online store. However, if you wish your order to be shipped to a destination outside of Australia please email us email@example.com for a shipping quote. (Please note that some countries may have import restrictions and we advise local customs regulations and any import duties be checked prior to placing an order for shipping outside of Australia.)
At c.k studio we understand that sometimes we change our mind or something just doesn’t fit. This is why we provide a 7-day money back guarantee if you change your mind on a particular piece.
For any change of minds, the company will entitle you to a refund provided that, we are informed within 7 days of delivery however, all return costs will be at the buyers' expense.
We also recommend that all items are in their original wrappings and not assembled or part assembled in any way.
Upon receipt of returned goods we will then inspect and, if everything is in perfect condition, the refund will be processed within 7 working days.
Faulty or damaged item
It is important to inspect the goods and notify us within 48 hours of delivery of any damage to allow us to resolve the matter quickly by arranging exchange or refund. Emailing photographs of the damage to the item are a good idea to ensure clear communication.
We will not refund or replace a product where in our reasonable opinion the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care.